Three lawyers.
30,000 contracts.

That's Yelp. Bill Reilly, their VP & Deputy General Counsel, can pull any of those contracts in about 20 seconds, with no added headcount and no legacy CLM. This guide breaks down how he got there, and how to run the same play on your own team.

30 minutes→5 minutesto review an M&A NDA.
“Hope for the best”→20 secondsto find any contract.

Four worksheets included.

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The six-chapter playbook, start to finish
Repeat-work tracker and contract-map worksheets
The eight-question vendor checklist
The four numbers to bring your CEO
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It's half past four on a Thursday, and sales needs an NDA back before tomorrow's call.

Procurement wants to know whether a vendor contract auto-renews next month. You know it's somewhere in their Drive. You're just not sure which folder, or which of the three versions is the signed one. Meanwhile the message from your last budget meeting is still ringing in your ears: do more with less.

Yelp's legal team knows the feeling. This guide is what they did about it.

Cover of the guide: How Yelp's legal team learned to do more with less

What's inside the guide

Six chapters in the order you should run them, each closing with how Yelp handled it. Almost none of it needs new software.

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Triage
Find the work that doesn't need a lawyer
Sort two weeks of requests into four buckets and see which one is eating your week.
Tooling
Choose tools built for a team your size
Four questions that separate software you can actually run from software priced for a 20-person department.
Cost
Measure what repeat work costs you
Turn hours into a dollar figure, count the delays you're causing, and set a baseline.
Repository
Centralize contracts one team at a time
Why the all-at-once migration stalls, and the five-step rollout that doesn't.
Playbooks
Turn your checklist into playbooks
Get the standard out of your head so it holds up on the last day of the quarter.
Reporting
Show your CEO four numbers
Including the one most legal teams never report: the one that proves you got faster without cutting corners.
Tracker
Repeat-work tracker
Log each request by bucket, date in and date out, with time spent. The raw material for everything else in the guide.
Map
Where your contracts live
Each team, where they keep signed agreements, roughly how many, and who to ask for access.
Checklist
Vendor non-negotiables
Eight questions to put to any vendor. If they can't answer one clearly, keep looking.
Playbook
Anatomy of a clause position
Preferred, fallback, walk-away, why it matters, and who can approve an exception, with a worked long-tail example.

What actually changed

Four things Yelp's legal team stopped doing the old way.

Finding a signed contract
“One, two, three, go, and hope for the best”→about 20 seconds
Reviewing an M&A NDA
about 30 minutes→about 5 minutes
The tooling answer
$80K–$120K/yr bolted-on CLM→built for AI from the start
The capacity answer
hire another lawyer→cut the repeat work first
Yelp started with procurement and tech sourcing, about 30,000 agreements. Business development is next, with roughly 10,000 more on the way.
“I'm no longer afraid to go into the repository.”
Bill Reilly
VP & Deputy General Counsel, Yelp

Who this is for

General and deputy counsel

You run legal for 1,000+ people with two or three lawyers, and the volume scales with the company even when your headcount doesn't.

Legal operations leads

You've been asked to centralize contracts without a dedicated ops team, a year-long rollout, or a six-figure platform.

Teams told to do more with less

Your headcount request got pushed to next year, and you need something to show for this quarter instead.

Start with whatever ate the most of your week

The full guide, the four worksheets, and the rollout Yelp used to put 30,000 contracts within reach, without adding a single lawyer.

Free · 25 minute read

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How Yelp supports thousands of employees with a handful of lawyers
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