Customer Story

Jushi Holdings

Jushi Holdings – Streamlining Contract Workflows in a Regulated Industry Industry

Jushi’s legal and compliance teams manage hundreds of contracts across multiple states, many of which require state regulator approvals with Aline

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Jushi’s legal and compliance teams manage hundreds of contracts across multiple states, many of which require state regulator approvals. Their previous contract management system made it difficult to make small updates — even something as simple as fixing user access or workflow steps required outside help and long turnaround times.

When one of their users lost workflow access, it put over 30 contracts at risk of delay. The team needed a platform that offered speed, visibility, and self-sufficiency, without having to rely on outside vendors.

Challenge

“We’d have to wait weeks for answers or spend money on engineers just to fix something small,” said Christina Varela, Paralegal at Jushi. “With Aline, I can hop on a call, make the fix myself, and move on.”

Aline’s workflow engine gives Jushi’s legal team full control over routing, visibility, and access. With no coding or backend setup, they can modify templates, manage permissions, and track reviews in real time.

Jushi is also exploring Aline’s file upload tasks, which will allow external parties to securely attach HR and compliance documents (like I-9s or SOWs) directly within workflows — a feature few platforms support natively.

Solution

“It’s night and day. I can fix problems instantly. The platform is clean, intuitive, and our users pick it up right away.”

Reduced turnaround time from days to hours.

Complete self-service control over workflows and user access.

Faster issue resolution — no tickets or vendor dependencies.

Increased cross-functional adoption in HR, Legal, and Compliance.

Results

“Everything’s backed up in Aline. If we ever need it, we can pull it up instantly — signed, dated, and stored securely.”

“Aline gives us the flexibility to move fast and stay compliant — without waiting on anyone else.”

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